Refund & Return Policy – Hulu Aynet
At Hulu Aynet, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.

1. Return Eligibility
   You may return a product within 7 days of delivery if:
   The item is damaged, defective, or not as described.
   You received the wrong item.
   The product is unused, in original packaging, and in sellable condition.
2. Items Not Eligible for Return
   Used, damaged, or worn products after delivery
   Products without original packaging or accessories
   Non-returnable items (e.g. perishable goods, custom orders)
   Cars and houses are non-refundable once purchased
3. How to Request a Return
   To start a return, contact us via:
   Email: huluaynet@gmail.com
   Phone: [0953140019]
   Include your order number, reason for return, and photo (if damaged).
4. Refund Process
   Once your return is received and inspected, we will notify you by email or phone.
   If approved, your refund will be processed within 5–10 business days.
   Refunds will be issued to your original payment method.
5. Delivery Fees
   If the return is due to our error (wrong or damaged item), we cover return shipping.
   If the return is due to change of mind, shipping fees are non-refundable.
6. Exchange Policy
   We offer free exchanges for eligible items. Please follow the return steps and request an exchange instead of a refund.
   Need Help?
   Contact our support team anytime. We’re committed to making your shopping experience smooth and fair.